The well-being of our patients is at the heart of our work as physicians and nurses. Nevertheless, you may contact our Patient Representative in the event that, despite all our efforts, you encounter difficulties and feel that the care you are receiving is not satisfactory:
Mondays 3:00 pm – 4:30 pm in the office of Building 2, otherwise on +49 3581 37-1133
She will deal with your concerns, complaints and needs, will seek to identify causes and remedy the situation. The Patient Representative is an independent person of trust to whom you can address your concerns directly. Apart from that, kindly take the time to provide us with feedback on your stay by completing the patient survey form.